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Agent Valet Announces 10 Tips to Help Buyers and Sellers of Real Estate
Sacramento, CA (PRWEB) November 8, 2007
According to the National Association of Realtors, 72% of all home sellers list with the first agent they interview. ?Not surprisingly, sellers are often very distraught about their choice in an agent by the time their property is sold or their listing unsuccessfully runs its course,? says Edmond Gatejen, founder and CEO of The AgentValet. Today, http://www.agentvalet.com announces the launch of a series of articles offering insider information on how to maximize the service and performance that you receive from the real estate brokerage industry. This valuable information is revealed by Mr. Gatejen, a real estate agent, office manager and broker with 22 years experience in real estate. As the CEO of The AgentValet, he has interviewed hundreds of the top real estate agents in the US and Canada and their satisfied clients. He has also interviewed thousands of disgruntled real estate sellers who are seeking an improved real estate agent experience.
Consumers often feel that there is nothing they can do when they are stuck in a listing contract with an underperforming or unscrupulous real estate agent.
?Consumers often feel that there is nothing they can do when they are stuck in a listing contract with an underperforming or unscrupulous real estate agent. In actuality, informed and empowered consumers have more options and influence over results than one might expect. The AgentValet is dedicated to empowering the real estate consumer with free services, information and support that build confidence and competence when working with agents and selling property,? says Gatejen.
Below are Mr. Gatejen?s 10 Insider Tips to help you obtain the highest standards of service and performance from your Realtor?. Detailed descriptions of the following 10 tips have already begun to be posted in the Blogs & Articles section of Agent Valet. Over the coming weeks, you will also find samples of the reports, agreements and systems that you can use to simplify the process of holding your agent accountable to outstanding performance and customer service.
These 10 tips motivate your agent to commit to higher standards of service and superior follow-through resulting in peek performance.
Note that while each of the following tips can be useful on their own, the home seller will find much more value in completing all steps in the order presented below.
1. Analyze, interview, evaluate, compare and verify as part of a rigorous search to identify the Best Agent Matched to Your Unique Needs and Your Specific Property. (Unless it is too late!)
If you have already selected an agent and signed a listing agreement, then this tip may not be applicable until the listing contract expires or you find the need to fire replace your agent. If you are fortunate enough to read this prior to hiring an agent, then you will find this to be the most valuable of the 10.
The very best agents are highly self motivated. This is evidenced by their track record of high customer satisfaction and proven bottom line results. To identify the very best agent for your unique needs, you must embark upon an organized search and comparison of the most effective agents servicing your area. An step-by-step system to walk the property seller through this process can be found in the Blogs and Articles at http://www.AgentValet.com.
Also, at the AgentValet website, you can request a custom, comprehensive search to identify the very best agent for your needs. This is offered FREE of charge by the AgentValet and you not even obligated to list with the agent they identify (though they are confident you will!)
2. Assess Your Wants and Needs From Your Agent and Prioritize.
Do not assume what your agent is or is not doing. Write down everything and put in order of importance. Identify any items that absolutely must be accommodated. Your agent will perform better when your expectations are clear and your agent knows what it will take to satisfy you. Otherwise, your agent may feel that there is no way to please you and efforts will diminish.
3. Create a Motivating Platform to Inspire Your Agent. (The Commission is Not Enough!)
You are not your agent?s only client but you want to be your agent?s best client. Your agent?s motivation and performance are directly related to how you are viewed as a client. If you currently have a strained relationship with your agent, then you must rebuild rapport. The more your agent enjoys you as a client and clearly knows what must happen to satisfy you, the more likely you and your property will get special attention.
Also, your agent will be more motivated if it is clear that a sale is likely to occur. Therefore, you must do your part by paying sincere consideration to your agent?s advice on pricing and property preparation.
4. State Your Needs.
Meet with your agent and clearly state what you want and need. Be specific in everything that you expect from your agent and have it in writing so that everything is fully covered and understood. If you need a certain end result, state it so that your agent knows how to best advise you. Above, remember to be pleasant and reasonable while clearly stating your needs and expectations. Your agent will appreciate you for this and will respond accordingly.
Your agent cannot control buyers? interest in your property but marketing efforts and service standards can be controlled. If your agent knows what it will take to satisfy you, chances are that motivation and performance will increase.
5. Negotiate (or Renegotiate) an Agreement of Responsibilities.
After expressing your wants and needs, ask your agent there is anything that you can do to help improve your working relationship. Then ask if he or she is willing to commit in writing to follow through with all of your requests. If not then seek a reasonable compromise. If you are not satisfied with your agent?s willingness to meet your request then ask to be released from the listing. (Tips for cancelling your listing will soon be posted in the Blogs and Articles at Agent Valet.
6. Create a System for Reporting the Progress and Completion of Responsibilities.
Now that you have reached agreement, explain that you will need to have regular progress reports on a scheduled basis describing market feedback, the agent?s marketing efforts and other actions that your actions promised by your agent. When your agent knows that you are paying attention, it is more likely that commitments will be upheld.
7. Create a Scheduled System of Accountability.
Explain to your agent that your scheduled progress reports must contain evidence of the work completed. Tell your agent that it is not personal but you follow the wise axiom ?trust but verify?. So, for example, if your agent has committed to a weekly newspaper ad, the progress report should include a copy of the actual ad.
When structured accountability is in place, your agent?s only option is to perform or accept the predetermined consequences.
8. Draft a Mutual Written Commitment Leveraged by Consequences.
Here lies the power of the system of accountability. First have your agent agree to provide you with scheduled weekly reports which include supporting evidence of all completed activities. Then clearly document all of the commitments that your agent has made including the reporting content and schedule. Additionally, state that you must have a written agreement that allows you to cancel the listing if your agent does not follow through. Knowing that your listing may be cancelled for nonperformance, your agent is highly motivated to stay on task
9. Don?t Waiver in Requiring Diligent and Consistent Maintenance of All Agreements.
The most important agreement is the regularly scheduled progress reports. Though in a respectful and pleasant way, you must show your agent that you mean business. You have an agreement and it must be upheld. If you slack in this area, you can expect your agent to slack as well. And soon you will be frustrated at your agent?s poor service and results. Your consistency demonstrates your commitment to a successful result. Knowing that you are committed to sell, your agent will motivation will increase since the prospect of a satisfied client and sizable commission has been reaffirmed.
10. Replace Your Agent (Can You Fire Your Agent?)
If your agent does not follow through with your clearly stated written agreement, then you must attempt to be released from your listing. Once you have obtained a written listing cancellation, you can then replace your agent with one that is effective and honorable.
Note that your listing agreement may bind you to a commission. Therefore you should not list your property unless and until you have received a written cancellation. However, if your agent is reluctant to release you, there is still much that you can do and say to influence your agent to cancel the listing. Start by stating that you are not satisfied and that if you are released from the listing you are willing to go on quietly without spreading your dissatisfaction. If that does not work, you will have to take further steps to influence your current agent to cancel your listing. (Tips for cancelling your listing are schedule to be posted in the Blogs and Articles at Agent Valet very soon.
About AgentValet.com
Agent Valet is a premier consumer advocacy group, featuring free consumer information and services for obtaining the best service and performance that the real estate brokerage industry has to offer. The information presented on the company website is based on its founders 22 years experience as a top producing agent, office manager, real estate brokerage owner and real estate investor. The AgentValet offer a free agent referral service where a 16 step system of analyzing, interviewing evaluating and verifying to find the very best agent is performed upon request for the real estate seller.
Agent Valet.com has recently partnered with a leading Search Engine Optimization firm so that interested prospects will be able to find Agent Valet when doing a search on Google and the other search engines and directories for keywords like online realtor, real estate transactions, realtor agent, choosing realtor, commercial realtor, realtor real estate, home realtor, best realtor, house realtor, realtor homes, real estate realtor, realtor home, broker agent.
For more information about The AgentValet.com or the agent referral service, please visit http://www.AgentValet.com or contact Edmond Gatejen at 916-320-9713
Contact:
Edmond Gatejen
Phone: 916-320-9713
Web: http://www.AgentValet.com
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Tags: Agent, Announces, Buyers, Estate, Help, Real, Sellers, Tips, Valet
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